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Join Our  Team

Extreme Traveling

Travel Consultant

Become part of a team that has exclusive access to all the most luxurious destinations in the world.

Travel Agent responsibilities include:
Planning and selling transportations, accommodations, insurance and other travel services
Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations
Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events, etc) to travelers
travel agent job description

Job brief
We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism-related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

 

Responsibilities
Plan and sell transportations, accommodations, insurance and other travel services
Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events, etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints or refunds
Attend travel seminars to remain updated with tourism trends
Enter data into our software and maintain client files
Network with tour operators
Maintain statistical and financial records
Meet profit and sales targets

 

Requirements
Proven work experience as a Travel Agent
Excellent knowledge of computer reservations systems, GDS systems, and e-traveling
Fluency in English; multilingualism is a plus
Strong sales skills and commercial awareness
Ability to interact, communicate and negotiate effectively
Sound knowledge of domestic and international travel trends
Degree in Hospitality, Travel, Tourism, Business or relevant field. A degree is a bonus 
As long as you have a minimum of 3 years' experience as a travel consultant. 

Personal travel experience will be considered an advantage

Salary - attractive salary package 
( details will be shared on the second round of interviews ) 

 

Start date Immediatly 

 

Virtual Team Meeting

Digital & Email Marketing Internship 

CANVA , ZOHO, Website Email Campaigns

Email Marketing Internship

Location: South Africa - Remote role

Own transport required: Yes

Travel requirement: Occasional

Type: 3 Months - Permanent

Job description A fast-growing business, based in Cape Town and UK is looking to grow their young, dynamic and expanding team. This is an amazing opportunity to develop your skills and be part of a team working for international clients across a wide range of industries. You will work closely with other members of the team throughout all stages of creative development. We are an innovative organization, with a strong focus on work-life balance as well as training and development.

Responsibilities:

• Increase brand awareness and drive engagement.

• Perform market analysis and research on the latest trends and competitor activity on a local and international level.

• Managing the brand social media platforms and adjusting outreach tactics based on KPI’s and quantitative reporting.

• Contribute to the creation of email campaigns, digital marketing collateral and social media content. • Present new social media campaign ideas and assist with the conception of social media content.

• Developing tools and methods for collecting data such as surveys, opinion polls or questionnaires across email and social media.

• Monthly reporting of website stats and social media ROI.

• Quarterly audience breakdown per platform (website, social media).

• Researching market opinions through telephone, e-mail and data methods.

• Assist marketing department with the execution of various partner agreement deliverables.

• Ensuring customer journey is always considered and followed through.

• Data categorisation and data project assistance when required. • Assist with daily admin duties

• Knowledge of SEO and experience using SEO tools. Understanding of Google Analytics and social platform insights.

• Well-versed in standard office software: Microsoft Office, Google for business (Including Google Docs), Skype etc.

• Solid understanding of Wix , ZOHO , Canva

• Collaborative, innovative and flexible across multiple projects.

• You should be extremely self-sufficient and able to make decisions on your own.

• You should be comfortable around technology and willing and able to quickly learn new applications and software.

• Strong desire to help people and a positive attitude at all times even when you are feeling grumpy (this is more important than anything else on this page!).

• Must be able to work with paid media – process, schedule, and manage the budget

Businesswoman with Mask

Social Media Internship

Facebook, Instagram, Tik Tok & Pinterest

Social Media Intern 

Location: South Africa

Own transport required: Yes

Travel requirement: Occasional

Type: 3 Months - Permanent

Job description A fast-growing business, based in Cape Town and UK is looking to grow their young, dynamic and expanding team. This is an amazing opportunity to develop your skills and be part of a team working for international clients across a wide range of industries. You will work closely with other members of the team throughout all stages of creative development. We are an innovative organization, with a strong focus on work-life balance as well as training and development.

Responsibilities:

• Increase brand awareness and drive engagement.

• Manage all social media platforms such as Facebook, LinkedIn Twitter, Pinterest, Google + and Instagram of all Roxstar Luxury Group Brands.

• Creating social media content calendars that integrate with marketing timelines.

• Plan content and delivery using tools like Facebook Business Suite and Airtable to manage multiple social media channels.

• Liaise with clients via telephone, email, conference calls etc. on a regular basis.

• Identifying digital marketing / social media trends and being able to apply them to clients’ accounts.

• Researching the digital marketing / social media industry, competitors and presenting it to the Head of Marketing.

• Utilising a range of techniques including paid search, SEO and PPC.

• Efficient reporting that offers thoughtful insight and recommendations.

• Collaborating with other departments of the business. Requirements

• Knowledge of third-party software (e.g. Later, Facebook Business Suite or equivalent) to measure the effectiveness of the social activity.

• Excellent copywriting for social media, blog posts, and e-mail.

• Knowledge of SEO and experience using SEO tools. Understanding of Google Analytics and social platform insights.

• Well-versed in standard office software: Microsoft Office, Google for business (Including Google Docs), Skype etc.

• High-level understanding of social media and knows Facebook, Twitter, LinkedIn and Instagram inside out.

• Solid understanding of Wix 

• Collaborative, innovative and flexible across multiple projects.

• You should be extremely self-sufficient and able to make decisions on your own.

• You should be comfortable around technology and willing and able to quickly learn new applications and software.

• Strong desire to help people and a positive attitude at all times even when you are feeling grumpy (this is more important than anything else on this page!).

• Must be able to work with paid media – process, schedule, and manage the budget

Personal Assistant

Personal Assistant role

ROXSTAR Group is in an exciting period of growth domestically and internationally, and this opportunity is geared towards providing exceptional PA support to our CEO and Founder.

Whilst we’re interested in experience and what this person has done to date, we’re also focusing on the characteristics of the individual as we’re looking for someone who is professional, solutions-focused, trustworthy and warm-natured. A creative-thinker with high emotional intelligence, who can adapt and flex their approach depending on the circumstances.

 

We believe in giving people opportunities, so if you are early in your career, a 2nd jobber or someone more experienced with superb organisational skills and high attention to detail gained in a fast-paced environment - we’d love to speak to you! It’s also worth noting that this role IS REMOTE so you have flexibility to work from home 

 

What you’ll be doing

Act as the main point of contact for the CEO & Founder as a professional and approachable representative
Carry out full administrative duties on behalf of the CEO & Founder including (but not limited to):
Diary and inbox management, working closely with the Business Operations team to coordinate schedules
Arranging and scheduling travel and accommodation requests
Liaising with internal and external clients, suppliers and members of staff
Organising internal and external meetings, including meeting and greeting visitors
Setting meeting agendas, attending meetings with the CEO & Founder and actioning following up points when required
Providing all information necessary to the CEO & Founder to ensure he is fully equipped and well-resourced to attend meetings and manage commitments
Intercepting incoming calls, mail and visitors determining their priority and re-directing them when appropriate
Establishing and maintaining an efficient and confidential filing and retrieval system for all documents relevant to the CEO & Founder
Delegating and coordinating projects and tasks as requested by the CEO & Founder
Providing ad-hoc support in other areas as and when needed
React quickly to unanticipated changes in priority and communicating with those affected in a timely manner
Establish relationships and build rapport with internal and external stakeholders, maintaining a clear line of communication


What do you need to have done before

PA or office support experience within a fast-paced environment, ideally within the media, marketing and advertising industry
Experience having liaised with a mixture of senior, mid and junior internal and external stakeholders
Legal knowledge is a bonus 
Experience in Canva and ZOHO is a bonus 


Characteristics

Loyal and trustworthy
Intelligent and solutions-focussed
Friendly and warm
Someone with gravitas, able to adapt and flex their approach depending on circumstances
Private, able to exercise good judgement and keep information confidential
Creative
Good communicator
Highly organised

Reading To Your Dog

We’re on the hunt for an account director who gets a buzz out of delivering creative campaigns and scoring awesome coverage. Someone who has the passion and experience to drive activity, and provide clients with sound advice. We care passionately about people and the planet, and so do our clients. So if you’re looking for a role where you can make a positive impact, we’d love to hear from you. Our roster of consumer, challenger brands is growing quickly, which is why we're after an amazing account director who can help make our clients famous.

Main purpose: account lead, working closely with the team, clients and suppliers to plan activity, set clear goals and milestones, and drive activity forward. Senior consultant for clients - the person they can turn to for advice, help and a chinwag.

Attributes

Proven experience in coming up with and delivering high-quality PR and influencer campaigns for consumer clients, from planning to execution
Media relations & media strategy expert
Super proactive and always thinking about how clients can be part of the news agenda, able to provide ideas to your day to day teams and support them on refining theirs
Knows the media inside out, from the nationals through to key consumer and lifestyle titles
Impeccable project manager and able to manage the workflow of juniors on the team and as well as managing client expectations on key activity
Experience of working collaboratively with production teams, designers and copywriters for organic growth or new business
Equally is able to lead / direct account activity as jumping in and helping support pitching yourself
Is approachable, collaborative and holds themselves accountable
Impeccable attention to detail and able to ensure the highest quality of work consistently for ROXSTAR lovely list of clients
A keen interest in learning about ROXSTAR commercials and business objectives
Knows what metrics to measure based on the campaign and how to sell success back to clients, and a solid understanding of how PR can boost SEO
Cares about making a positive impact on the planet and society


Responsibilities

Taking responsibility for developing excellent influencer and press strategies across your clients and seeing them through
Responsible for press office execution and campaign delivery (with support from the leadership team)
Keeping up to date with trending topics/content and using that knowledge to suggest new ideas to clients
Confidently and proactively looking to build on existing relationships with press and influencers
Managing deadlines and projects brilliantly so that work is delivered on time and to a high standard, ensuring your team to do the same and clients continue to get the quality service they’re used to
Overseeing the liaison and negotiation phase with agents/influencers and supporting your team to communicate back to the client
Understanding and using ROXSTAR influencer, press and insights tools confidently to create effective campaigns that meet the client’s business and comms objectives
Supporting the creation of new business proposals
Effectively coaching and developing junior members of the team and your direct line reports
Setting KPIs and measuring success against key metrics, and selling our awesome results back to clients
Managing reporting across key accounts, including updating coverage trackers, drafting client updates and feeding into monthly and quarterly reporting
An understanding of all social media platforms
Identifying areas of opportunity to improve our contribution to society and planet and the people we work with

Head of PR 

Team Meeting

Join Our team Today 

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